Service Collection Atlassian Packages
Implement and optimise Jira Service Management to deliver reliable, scalable IT services
ITSM Rapid Go-Live
Timeline
3-4 weeks
Includes:
- Incident, Request, Change setup
- Portal & email setup
- SLAs, queues, automations
- Reports & dashboards
- Go-live support
ITSM Migration
Timeline
4-6 weeks
Includes:
- Migration assessment
- Ticket & attachment migration
- User & permission mapping
- Workflow & SLA optimisation
- Cutover & hypercare
- Validation & sign-off
ITSM Optimisation
Timeline
4-6 weeks
Includes:
- Validate existing package
- Optimise user tier
- Performance review
- Configuration review
ITSM Managed Support & Enhancements
Timeline
6 – 12 months
Includes:
- Integration with 3rd party apps
- Platform admin support
- Minor enhancements
- Automation tuning
- SLA & performance reviews
- Monthly health report
- Advisory support
Assets & CMDB Accelerator
Timeline
2-4 weeks
Includes:
- Asset schema design
- CI relationships
- Data import & cleanup
- Incident / Change linkage
- Reporting
Teamwork Collection Packages
Build a structured, scalable collaboration and project management environment using Jira and Confluence.
Teamwork Rapid Foundation
Timeline
3-4 weeks
Includes:
- Jira + Confluence setup
- Project templates
- Space architecture
- Workflow & permission design
- Roadmaps & dashboards
- Automation rules
- User onboarding
- Go-live support
Teamwork Migration & Consolidation
Timeline
4-6 weeks
Includes:
- Tool assessment
- Project & issue migration
- Confluence migration
- Workflow rationalisation
- User & permission mapping
- Reporting rebuild
- Cutover & hypercare
- Validation & sign-off
Portfolio & Goals Accelerator
Timeline
4-6 weeks
Includes:
- Advanced Roadmaps setup
- Goals alignment
- Dependency mapping
- Capacity & scenario planning
- Executive dashboards
- Governance for 5,000+ work items
- Portfolio reporting design
Teamwork Managed Support & Enhancements
Timeline
6 – 12 months
Includes:
- Platform administration
- New project setups
- Minor enhancements
- Automation tuning
- Dashboard updates
- Quarterly health checks
- Advisory support
Strategy Collection Packages
Align your teams, roadmaps, and goals with structured strategic planning using Atlassian tools.
Strategy Foundation
Timeline
2-4 weeks
Includes:
- Goals & OKA setup
- Roadmap templates
- Team alignment workshops
- Jira integration
Strategy Migration & Consolidation
Timeline
4-6 weeks
Includes:
- Legacy tool migration
- Confluence restructure
- Profolio consolidation
- Cross-team visibility
Executive Insights Accelerator
Timeline
3-5 weeks
Includes:
- Executive dashboards
- KPI tracking setup
- Reporting automation
- Stakeholder views
Strategy Managed Support & Enhancements
Timeline
6 – 12 months
Includes:
- Continuous strategy tuning
- Quarterly reviews
- New initiative support
- Advisory services
Software Collection Packages
Steamline software delivery and engineering workflows with Atlassian-powered DevOps and SDLC practices.
Software Rapid Go-Live
Timeline
2-3 weeks
Includes:
- Jira Software setup
- Sprint board config
- CI/CD integration
- Team onboarding
DevOps Pipeline Accelerator
Timeline
4-6 weeks
Includes:
- Pipeline design
- Bitbucket integration
- Deployment tracking
- Release workflow
SFLC optimisation
Timeline
4-8 weeks
Includes:
- Workflow review
- Velocity improvements
- Code review process
- Quality gates
Software Managed Support & Enhancements
Timeline
6 – 12 months
Includes:
- Ongoing pipeline support
- Feature rollouts
- Performance reviews
- Advisory support
