Introducing N-Level Cascade Select for Jira & JSM

At Test Triangle, we help organisations get the most from their Atlassian investment through consulting, implementation, support, managed services, and licensing. As part of that commitment, we also develop solutions that solve real operational challenges and enhance the capabilities of Jira and Jira Service Management.

Our growing app portfolio is designed to complement the work we already do for clients — helping teams improve usability, streamline workflows, and capture better data across the Atlassian platform.

Introducing Our First Marketplace App: N-Level Cascade Select for Jira & JSM

Our first Atlassian Marketplace release, N-Level Cascade Select for Jira & JSM, was created to address a common issue many organisations face: standard dropdown fields often struggle to support complex business structures.

Whether you’re managing service requests, internal processes, product data, or departmental workflows, forms can quickly become difficult to navigate and inconsistent to complete.

N-Level Cascade Select solves this by allowing teams to create multi-level cascading fields that guide users through structured selections step by step.

Examples include:

Department → Team → Role
Product → Category → Variant
Region → Country → Office
Service → Request Type → Subcategory

View App on Atlassian Marketplace

Why Choose N-Level Cascade Select

Infinite Depth: Create 3, 4, 5, or N-level deep cascading selections to fit your exact needs.
Dynamic JSON Configuration: Easily construct complex dropdown hierarchies using our Intuitive Visual UI and JSON Builder UI.
Import & Export: Easily manage massive datasets by directly importing and exporting custom field options via JSON. No more manual, tedious data entry.
JSM Compatible: Fully supported on both Jira and Jira Service Management customer portals to ensure the right data is captured before the ticket is created.
Built on Forge: Enterprise-grade security and reliability built directly into the Atlassian Cloud architecture. No data leaves your Jira instance.

We provide a Visual UI builder for Configuration that enables Jira administrators to build and manage complex N-level cascading select structures through a fully interactive interface.